Plan & Account
Manage your subscription, billing history, purchases, and license key with the email address used at checkout.
How long can I keep using BeatScreen after canceling my subscription?
You can continue using paid features until the end of your current paid billing period. Check the exact subscription end date in the Lemon Squeezy customer portal.
What happens to my recordings and projects when my subscription ends?
Your recordings and projects remain stored locally on your Mac. You can still open and edit them, but you will need an active subscription to export a video.
Can I switch between monthly and yearly plans?
Yes. You can change your plan in the Lemon Squeezy customer portal. Because the billing interval changes, the prorated amount and next billing date may also change. Review the amount and billing date shown before confirming.
Where can I find my receipt and order history?
Your receipt is sent to the email address used at checkout. You can also review orders and receipts in My Orders.
What if I lose my license key?
Use the email address from your purchase to open My Orders and view the license key issued with your order.
How do I move my license to another Mac?
Each subscription allows the license to be active on one Mac at a time, so it cannot be used on multiple Macs simultaneously. On your current Mac, open BeatScreen and choose “Deactivate License on This Mac” from the app menu, then confirm with “Deactivate.” This locks exporting on that Mac and frees the activation. On the new Mac, open BeatScreen, choose “Activate License…” from the app menu, and enter the same license key.
What if I can’t access my old Mac to deactivate the license?
Lemon Squeezy’s customer portal does not let you deactivate an activated Mac yourself. If the activation limit blocks your new Mac, email [email protected] from the purchase email address with your order number. We will verify the purchase and reset the old activation. Do not include the full license key.
How are refunds handled?
Refund requests and other purchase matters are handled under the Lemon Squeezy buyer terms and its support process. This does not limit mandatory consumer rights that apply where you live.